1. Data we collect
- Account data: name, email address, password (stored hashed) and profile details you choose to add.
- Learning data: courses you enrol in, lessons watched, quiz and mock test answers and scores, certificates earned.
- Payment data: transaction records. Card and UPI details are handled by our payment providers; we do not store them.
- Technical data: device and browser type, IP address, pages visited and approximate location, collected through cookies and similar technologies.
- Communications: messages you send to support and your email preferences.
2. How we use it
- To create and secure your account and deliver the courses you enrol in.
- To track progress, grade quizzes and issue verifiable certificates.
- To process payments and refunds.
- To recommend courses and improve the platform.
- To send service emails and, with your consent, updates and offers (you can unsubscribe at any time).
- To prevent fraud, cheating and abuse, and to meet legal obligations.
3. Consent and legal basis
We process your data with your consent, which you give when you create an account, and for legitimate uses permitted under the DPDP Act, such as complying with law. You can withdraw consent at any time; this will not affect processing that already took place, but some features may stop working.
6. How long we keep it
We keep your data while your account is active. If you delete your account we erase or anonymise your personal data within 90 days, except records we must keep by law (such as tax invoices) and certificate records needed for verification.
7. Security
We use encryption in transit, hashed passwords, access controls and regular reviews to protect your data. No system is perfectly secure; if a breach affects you, we will inform you and the Data Protection Board as required by law.
8. Your rights
Under the DPDP Act you can:
- access a summary of the personal data we hold about you;
- correct, complete or update your data;
- request erasure of your data;
- withdraw consent;
- nominate another person to exercise your rights in case of death or incapacity;
- raise a grievance with us, and then with the Data Protection Board of India.
To use these rights, email privacy@lecturex.org.
9. Children
LectureX is intended for users aged 18 and above. Users under 18 may use the platform only with verifiable consent from a parent or guardian, and we do not track or target advertising at children.
10. Changes to this policy
We will post updates on this page and change the date above. For significant changes we will notify you by email.
11. Contact and grievances
Privacy questions: privacy@lecturex.org. Grievances: Grievance Officer, Diorbit Technologies LLP, grievance@lecturex.org. See also our Terms of Use.