How can we help?
Search our help articles or browse by topic.
Account & login
How do I create a LectureX account?+
Click Sign up at the top of any page, enter your name, email and a password of at least 6 characters, and you're in. Signing up is free.
I forgot my password. What do I do?+
On the login page, choose “Forgot password?” and we'll email you a reset link. Check your spam folder if it doesn't arrive within a few minutes.
How do I change my email or name?+
Open the account menu (your initial in the top-right corner) and go to account settings to update your profile details.
How do I delete my account?+
Email our support team from your registered address and we'll delete your account and personal data as described in our Privacy Policy.
Courses & learning
How do I enrol in a course?+
Open any course page and click Enroll now. Enrolled courses appear under My learning.
How long do I have access to a course?+
Courses come with lifetime access. You can learn at your own pace on any device.
Can I watch lessons on my phone?+
Yes. LectureX works in any modern mobile browser, and a mobile app is coming soon.
A video won't play. What should I try?+
Refresh the page, check your internet connection, try another browser, and disable extensions that block media. If it still fails, contact support with the course and lesson name.
Quizzes & mock tests
Are quizzes free?+
Many practice quizzes are free with a free account. Full-length mock tests are included with the related course.
Can I retake a quiz?+
Yes, practice quizzes can be retaken as many times as you like. Your best score is kept.
Where can I see my scores?+
Your quiz history and scores appear on your My learning dashboard.
Certificates
How do I earn a certificate?+
Complete all lessons in a course and pass the final assessment. Your certificate is generated instantly.
How can someone verify my certificate?+
Every certificate has a unique ID. Anyone can verify it at lecturex.org/verify.
Can I add my certificate to LinkedIn?+
Yes. Use the Share button on your certificate to add it to the Licenses & certifications section of your LinkedIn profile.
Is a LectureX certificate an official AWS / Microsoft certification?+
No. LectureX certificates confirm completion of our course. Our exam-prep courses help you prepare for the official exam, which you book with the vendor.
Payments & refunds
Which payment methods do you accept?+
UPI, debit and credit cards, net banking and popular wallets, processed securely by our payment partners.
What is the refund policy?+
You can request a refund within 30 days of purchase if you haven't completed a large part of the course or downloaded its certificate.
Do I get an invoice?+
Yes. A GST invoice is emailed after every purchase and is also available in your account.
Teaching on LectureX
How do I become an instructor?+
Create an account and choose Teach on LectureX. Our team reviews your profile and helps you plan your first course.
How do instructors earn?+
Instructors earn a share of revenue from students who enrol in their courses. Details are in the instructor terms.
Still need help?
Our support team replies within one working day.